Contact US


Order Status:

Please visit https://www.17track.net/en to track your order online.

Other Questions:

Our customer service team is available from 9:00 AM to 5:00 PM EST. We usually respond to most emails within one business day. If you have not received a reply from us, please check your spam or junk folder.

Thank you for your patience. We are doing our best to respond as quickly as possible. To avoid delays, please do not send multiple emails regarding the same inquiry.

Email: support@initialove.com

Phone Number: +86 19113595305

Address:
Room 1410, 14th Floor, Unit 1, Building 8, No. 1700, North Section of Tianfu Avenue, Chengdu
High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China

Our Email Address: support@initialove.com